Return Policy

Return policy 
Due to the nature of our product we do not provide any returns .

Exchange policy

Only one time exchange of size is allowed in prepaid orders 
Request for exchange must be raised within 24 hours of receiving the product 
Cash on delivery or partial payment orders are not eligible for any kind of exchange 

For exchange process 
Kindly send an email to care@thelussovita.com with 24 hours of receiving the product 
With
Order number 
Picture of physical invoice
Picture of the product 
Size to be exchanged and to be exchanged with.
For exchange customer has to choose from existing size or product

Exchange request will only be processed upon receiving the product and post quality check approval 
Damaged , unhygienic, dirty products are not eligible for exchange