At Lusso Vita, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy. 

Collection of Personal Information

We collect and store the following types of personal information to provide you with a seamless shopping experience:

• Contact Details: Information such as your name, email address, phone number, and shipping/billing address when you make a purchase or sign up for our newsletter.
• Transaction Information: Details about your orders, payment information, and purchase history.
• Technical Information: Data like your IP address, browser type, device information, and how you navigate and interact with our website. This information helps us improve your experience on our site.
• Communication: Any additional information you provide when you contact us via email or phone, participate in promotions, or interact with us on social media.

Use of Cookies

To enhance your experience, we use cookies to track your interactions on our website. Cookies are small text files placed on your device, enabling us to:

• Recognize your browser and remember your preferences.
• Track website analytics to understand how visitors navigate through the site, improving our services and website experience.
• Offer personalized content, tailored suggestions, and relevant promotions based on your browsing behavior. You can manage or disable cookies through your browser settings, but doing so may impact certain functionalities of the website.

Use of Personal Information

The personal information we collect is used for the following purposes:

• Order Fulfillment: To process and ship your orders, notify you about your purchase, and provide after-sales support.
• Customer Communication: To respond to your queries, provide updates, and send promotional materials or newsletters if you’ve subscribed.
• Site Improvements: To monitor website traffic, diagnose technical issues, and optimize our user interface for a better shopping experience.
• Marketing & Promotions: To send you information about new collections, special offers, and other Lusso Vita news. You can opt-out of these communications at any time by following the unsubscribe link in our emails.
• Legal Compliance: To comply with any legal obligations, including fraud prevention and data protection requirements.

Security of Personal Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers: All personal data is stored on secure servers protected by industry-standard encryption.
• SSL Encryption: We use SSL encryption technology to protect your payment details and personal data during transactions. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

Third-Party Services

We may share your personal information with third parties for the following reasons:

• Payment Processing: Your payment details are shared with our trusted payment gateway providers for processing your transactions securely.
• Logistics & Shipping: To fulfill your order, we may share necessary information (such as your address) with our delivery partners.
• Marketing & Analytics: We use services like Google Analytics to understand website usage and improve our offerings. These third parties may collect information about your browsing activity, but we ensure that no personally identifiable data is disclosed. We do not sell or rent your personal information to any third parties for their marketing purposes.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: If you believe any of the information we have about you is incorrect, you can request a correction.
• Deletion: You can ask us to delete your personal information unless it is required for legal reasons or legitimate business purposes.
• Opt-Out: You may opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and significant changes will be communicated to you via email. Your continued use of the Lusso Vita website after such changes will constitute your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Phone: (+91) 81305 02026
• Email: care@thelussovita.com
• Address: H-10, Durga Enterprises, Ghaziabad, Uttar Pradesh – 201005