Exchange Process

Exchange Process

To initiate the process of exchange, please adhere to the following guidelines:

1. Customers are required to place an order for the desired product for exchange within 24 hours of receiving the original order.

2. In the street address section on the checkout page, please ensure that your invoice number is included.

3. When placing your order, select the “Cash on Delivery” option.

4. Any adjustment for price differences will be made in cash at the time of delivery.

Our customer care team will commence the exchange process and will subsequently provide a confirmation through E-mail.