At Lusso Vita, we are dedicated to ensuring that your orders are handled efficiently and delivered promptly. Once you place an order, our team begins processing it right away to guarantee that your fashion pieces are dispatched within 2-3 business days.
Shipping Timeline
For standard orders, we aim to dispatch your items within the mentioned timeframe. However, please note that exceptions may apply:
- Pre-Orders or Out-of-Stock Items: In the case of pre-ordered items or products that are temporarily out of stock, additional time may be required. We will notify you as soon as these products are back in stock and ready for dispatch. Shipping time for such items may extend to 2-6 weeks to ensure product availability.
- High-Demand Periods: During busy seasons, holidays, or unforeseen events, there may be slight delays in shipping. Rest assured, we will keep you informed and appreciate your patience during these times.
Shipping Charges
We are pleased to offer free shipping on all orders above ₹2,000. For orders below this amount, a minimal shipping charge will apply, which will be reflected at checkout. Additionally, for customers opting for Cash on Delivery (COD), an extra fee will be added to the total order value.
Transparent Communication
We believe in clear communication throughout the shipping process. You will receive timely updates regarding your order, including:
- Order Confirmation: Once your order is placed, you will receive a confirmation via email or SMS.
- Dispatch Notification: We will notify you when your order is dispatched and provide tracking information so you can monitor your package in real-time.
If you have any questions or concerns about the shipping of your order, feel free to reach out to our customer support team. Your satisfaction is our top priority, and we are here to ensure that your experience with Lusso Vita is smooth and enjoyable.
Contact Information
- Phone: (+91) 81305 02026
- Email: care@thelussovita.com
- Address: H-10, Durga Enterprises, Ghaziabad, Uttar Pradesh – 201005